RETAIL ANALYSIS

Your stores' Google reviews analysed and prioritised, aisle by aisle.

Range, pricing, checkouts, queues: a weekly analysis report that turns your store's reviews into concrete decisions.

Entrez le nom de votre établissement

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EXAMPLE — REPORT AVISMETRICS
Hypermarché de l'Estuaire
Week
Semaine du 1 au 7 juin 2026
Overall score
76/ 100
+ 3 vs last week
The alert

Six reviews this week mention checkout queues on Saturday afternoon. Treat as a priority.

The lever

The freshness of the fruit and veg aisle is mentioned in four positive reviews. Recognise the team.

The summary

Seventeen reviews this week, ten of them positive. Range and freshness remain strong points. A recurring signal about weekend checkout queues warrants prompt action.

Scores by theme
range & availability
72
pricing
84
staff & checkouts
68
cleanliness
90
Reviews analysed

« Immaculate fresh produce section and helpful staff — I always find what I need. »

Nadia R.Google
Recommendations for the week3 actions →
Retail

Checkouts, aisles, car park: all your reviews analysed, every Monday morning.

Unlimited reviewsNo integration neededEvery Monday
THE PROBLEM

Reviews pile up. Nobody really analyses them.

01

Reviews every day, never analysed.

A large supermarket generates dozens of Google reviews a week. No one on the shop floor has time to draw lessons from them.

02

The same irritants keep coming back.

Checkout queues, a gap on a shelf, the car park full at weekends. These patterns take hold — you see them once the store's rating has already moved.

03

Positive feedback never reaches the team.

A well-presented aisle, a helpful member of staff, an efficient click-and-collect. These strengths could be highlighted with teams and at head office.

OUR ANSWER

One report. Every Monday. 5 minutes of summary.

01

A weekly digest, per store.

Every review from the week, categorised, scored, prioritised. Know what happened in five minutes on Monday.

02

Weak signals isolated in time.

When a theme becomes recurring (checkout queues, cleanliness), you hear about it before the overall rating falls.

03

Actionable recommendations.

Three to five concrete decisions each week, prioritised. Ready to hand to the section manager or store manager.

Google reviews and online reputation: managing your stores location by location

A store's online reputation is reflected in the Google reviews left every week. avismetrics analyses them location by location, prioritises friction points around checkouts, aisles, and car parks, and sends a concrete recommendation to the relevant manager.

See what your reviews are really telling you.

Analysis report in 30 seconds, free.

Analyse my reviews
HOW IT WORKS

Three steps. No setup. No complex integration.

What your customers write publicly, we analyse for you, rank by priority, and deliver by email. The email is the summary; the dashboard is the archive.

01

Add your business

Search for your listing in avismetrics. No password, no integration required. Thirty seconds and you're done.

02

AI analysis

Your Google and TripAdvisor reviews are cross-referenced, recurring themes detected, and each area scored. No jargon.

03

Report in 5 minutes

You receive the report by email every Monday morning. Alerts, levers, recommendations. Nothing superfluous.

ANALYSIS EXAMPLES

What the weekly analysis can change.

Four typical scenarios, inspired by the most common signals in the sector. Fictional businesses, very real situations.

Hypermarché de l'Estuaire

Saint-Nazaire

3.64.2

« Saturday checkout queues accounted for 65% of 2-star reviews. »

Super Marché des Halles

Lille

3.84.4

« Recurring out-of-stock in the chilled aisle appeared in 30% of reviews. »

Drive des Quais

Bordeaux

3.94.5

« Click-and-collect wait times, never previously measured, were driving away regulars. »

Magasin des Brotteaux

Lyon

4.04.6

« One particular member of staff's service appeared in 20 five-star reviews. »

Illustrative examples representative of the analyses produced.

PRICING

Turn your customer reviews into concrete decisions.

Every week, receive trends, weak signals, and opportunities

Basic

The essentials, delivered every week.

19€ HT / mois

Billed annually · −34 % vs monthly

or 16 € excl. VAT / month as an add-on to another product

  • Weekly analysis report
  • 1 business
  • Google + TripAdvisor sources
  • Consultation dashboard
RECOMMENDED

Premium

Decide faster and more accurately.

39€ HT / mois

Billed annually · −20 % vs monthly

or 36 € excl. VAT / month as an add-on to another product

  • Everything in Basic +
  • In-depth weak signal analysis across several months
  • Positioning within your sector
  • Comparison with up to 5 competitors of your choice

Premium Multi-sites

For groups and chains.

from

29€ excl. VAT / month / site

Billed annually · −26 % vs monthly

Minimum 2 sites

or 26 € excl. VAT / month as an add-on to another product

  • Everything in Premium +
  • Multi-site
  • Multi-user with access management

All plans, products, and frequently asked questions →

CONTACT

A question before you start?

Write to us. A member of our team will reply within the day.

Contact us
Store Google reviews: analysis by location · avismetrics